FREquently asked questions
Shipping
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We ship to US addresses only from any of our available carriers.
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When your order has been shipped, you will receive an email with tracking information.
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Processing time is 1-3 days for non custom items.
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Custom made items/Tracksuits processing time is 3 weeks.
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Shipping time is 3-5 days. Please note that orders to US destinations MAY take 1-12 business days from the date that it is shipped out (not necessarily from the date that it is placed) depending on the final destination of the order.
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Your final shipping cost is displayed at the point of checkout. Shipping fees are non-refundable.
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Pick-ups available in New Haven, CT
Payments
For online purchases, Keke Mary Styles accepts the following forms of payment:
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Accepted Credit Cards: VISA, Master Card, American Express, and Discover
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Accepted Debit Cards: Visa & MasterCard
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PayPal
Clothing care
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Machine cold wash
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Gentle cycle
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Wash with like clothing
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Mild detergent
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Tumble dry low
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Cool iron if needed
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Do not iron decoration
Discounts/ Promos
JOIN THE VIP LIST for updates on promos and discount list!
Returns
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No returns on sale and marked down priced items
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Returns will be refunded via store credit ONLY(if applicable).
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You will be responsible for covering the shipping costs to return your item(s).
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No returns on custom-made orders or made to order items(tracksuits).
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To be eligible for an exchange all items must be returned within 5 days.
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Items must be unworn, unwashed, and in original condition (including all paperwork, packaging, accessories) with tags attached.
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Items must be free of stains, makeup, deodorant, or wear.
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Please allow 5-7 business days for us to process your return once it is received.
Contact Info
Address:
235 Blake Street
New Haven, CT 06515
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Phone Number: 203-887-1052
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Email: kekemarystyles@gmail.com
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Facebook.com/kekemarystyles
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Instagram.com/kekemarystyles
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Twitter.com/kekemarystyles
We value your feedback. Please contact us with any questions or comments.
Out of Stock Items
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If your order includes multiple items and one (or more) of the items are out of stock: we will go ahead and ship the rest of your order, issuing a refund to your original form of payment for the item(s) not in stock.
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To inquire about an out of stock item you are interested in buying, send an email to kekemarystyles@gmail.com.